MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, claim history and pension information (if applicable).


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Each year Sound Health & Wellness Retiree Trust participants and covered spouses or same-sex domestic partners can take their PHA, when it is available. Take your PHA to avoid a higher deductible, to learn more about your health, and to track your progress from year to year.

The LiveWell PHA is a quick and simple annual questionnaire that gives you an immediate snapshot of your current health and health risks, and gives you a personal plan for healthy living. Your responses to the questions are completely confidential, protected by federal law, and cannot be shared with the Trust without your permission. This is a tool for you to use in talking with your doctor and making healthy lifestyle changes.

The LiveWell Personal Health Assessment is designed to help you review your ongoing health needs each year and understand them more thoroughly, so you can take full advantage of all the great services available to you. The PHA is available for a limited period of time each year for participants and covered eligible spouses or same sex domestic partners.

See frequently asked questions about the PHA

Confidentiality is paramount

Based on your answers to the questions in the PHA, you may be contacted by phone or mail to participate in a number of other voluntary LiveWell programs that are relevant to your situation and health status. For example, you may be contacted about a quit smoking program, a health coaching program to work on a particular area of concern such as exercise or nutrition, or a program to help manage a chronic condition such as diabetes.

Please be aware that information on your health status and health conditions is shared only with the independent service providers that manage the LiveWell programs and is not shared with the Trust. By law, this information can not be used to determine or deny health care coverage.

The first step is fast and easy

The assessment begins with a quick, confidential questionnaire that you can fill out online, or by requesting a paper copy to be mailed to your home. The questionnaire prompts you to stop, think, and respond with honest answers about everyday factors such as nutrition, stress, physical activity, weight management, tobacco and alcohol use, and much more.

Useful information, instantly

The process takes about 15 minutes, and the moment it’s complete, the online system performs an instant analysis and presents you with your very own profile that not only rates your current health status, but projects your potential future health problems as well.

Best of all, your PHA also provides you with a personal plan for healthy living—one designed especially for you. It explains the relationship between your behavior and your health, and outlines the steps you can take to improve your health.

More health options

When you submit your personal health assessment, you may also qualify for LiveWell Health Coaching or Condition Management services, designed to deliver high-quality, personalized support for better health. These programs are offered at no additional cost to you, and are a great way to get extra support.

You may be contacted by phone or mail to participate in one of these other LiveWell programs, or you can call (877) 362-9969 for more information. Remember, information on your health status and health conditions is shared only with the independent service providers that manage the LiveWell programs and is not shared with the Trust or your employer. By law, this information cannot be used to determine or deny health care coverage.

The LiveWell Personal Health Assessment is provided by StayWell, an independent health management service provider.


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