- LiveWell Personal Health Assessment
- LiveWell Nurse Line Plus
- Self Care Guide
- LiveWell Health Coaching
- LiveWell Condition Management
- LiveWell NutriSum
- LiveWell Quit For Life®
- LiveWell Online
- LiveWell Behavioral Health Online
Get healthy. Stay healthy. Take charge of your care.
LiveWell is a revolutionary benefit program—offered at no additional cost—that gives Sound Health & Wellness Retiree Trust participants and their eligible dependents direct access to the medical expertise, information and personalized support they need to make better health decisions and enjoy healthier, happier lives.
LiveWell services are provided by independent service providers, not by the Trust. Any information you share with any one of the LiveWell programs is completely confidential, protected by federal law, and cannot be shared with the Trust without your permission.
You may be contacted by phone or mail to participate in a number of voluntary LiveWell programs that are relevant to your situation and health status. For example, you may be contacted about a quit smoking program, a health coaching program to work on a particular area of concern such as exercise or nutrition, or a program to help manage a chronic condition such as diabetes. Information about your health status is gathered from the answers on your LiveWell Personal Health Assessment as well as your medical claims. It is used to make you aware of free services you can take advantage of to improve your health and wellness.
Please be aware that information on your health status and health conditions is shared only with independent service providers and is not shared with the Trust. By law, this information cannot be used to determine or deny health care coverage.
LiveWell programs
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- LiveWell Personal Health Assessment (PHA)—A yearly online (or print) questionnaire that gives you a snapshot of your current health and health risks, and gives you a personal plan for healthy living.
- LiveWell Nurse Line Plus—A free 24/7 nurse line with live registered nurses.
- Self Care Guide—A free book that can help you answer common medical questions. Limit 1 per household.
- LiveWell Health Coaching—A phone-based health coaching program designed to help you set and meet goals to improve your health and well-being.
- LiveWell Condition Management—Custom-tailored services for participants diagnosed with chronic conditions such as diabetes, heart disease, asthma and other pulmonary diseases.
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- LiveWell NutriSum—A weight management program designed to help you lose weight and keep it off for a lifetime.
- LiveWell Quit For Life®—A quit tobacco program with free nicotine patches or gum, if recommended by your coach, and one-on-one phone coaching.
- LiveWell Online—A website with online health & lifestyle information, tools and resources.
- LiveWell Behavioral Health Online—A web site with online mental health information, tools and resources.
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Need some inspiration? Read stories about how real participants are getting healthy.
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Sound news! Read the In Sound Health newsletter for information and tips for healthy living.
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Want to get involved? Find out what activities are going on in your community.
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Sound Health & Wellness Retiree Trust
(206) 282-4500 or (800) 225-7620
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.First Choice Health Network
(206) 268-2910 or (800) 843-5127
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.OptumHealth Behavioral Solutions—for Mental Health & Substance Abuse
(866) 763-0466
Call 24/7informedRX
(800) 456-4803
Call 24/7
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LiveWell Nurse Line Plus
(Call also with questions about the Personal Health Assessment, Health Coaching, and Condition Management)
(877) 362-9969
Call 24/7LiveWell Quit For Life®
1.866.QUIT.4.LIFE (866.784.8454)
Call 5:00 a.m. – 12:00 a.m.
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