- LiveWell Personal Health Assessment
- LiveWell Nurse Line Plus
- Weight Watchers®
- Self Care Guide
- LiveWell Health Coaching
- LiveWell Condition Management
- LiveWell Quit For Life®
- LiveWell Online
- LiveWell Behavioral Health Online
Log In to MySoundHealth to access the PHA
To use this feature of the web site, please make sure that your pop up blockers are turned off.
- Call (877) 362-9969 to inquire about health coaching
Changing your lifestyle can be challenging, but with a LiveWell personal health coach, it’s easier than ever. The LiveWell Health Coaching program is a phone-based health education program designed to help you set and meet goals to improve your health and well-being.
Based on your answers to the questions in the PHA, you may be contacted by phone or mail to participate in this free phone-based health coaching program. If you were not contacted, but need help in a specific area, you can also call (877) 362-9969.
All eligible Sound Health employees, spouses and same-sex domestic partners are eligible to register for phone-based LiveWell Health Coaching. Each calendar year you are eligible to receive $50 for completing your first three calls with a health coach. You will also receive information, telephone support, and encouragement as you work toward your goals in one of many areas:
- Back care
- Blood pressure
- Cholesterol
- Exercise
- Nutrition
- Stress
- Weight Control
LiveWell Health Coaching is completely voluntary, confidential and available at no cost to you. Please be aware that information on your health status and health conditions is shared only with the independent service providers that manage the LiveWell programs and is not shared with the Trust. By law, this information cannot be used to determine or deny health care coverage.
LiveWell Health Coaching is provided by StayWell, an independent health management service provider. Any information you share with your health coach is completely confidential, protected by federal law, and cannot be revealed to the Trust without your permission.
Real participants are making real changes thanks to LiveWell Health Coaching. Find out more:

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Fifty-nine year old Joe Schipacci needed some help meeting his weight loss goals. With help from his health coach, he is staying on track with regular exercise and is achieving his goals.

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Thirty-seven year old Irene Cayanan-Barr had a wake up call on her stress level and excess weight after taking her first Personal Health Assessment last year. Working with a LiveWell Health Coach and with the Nutrisum™ weight management program, she learned that when it comes to taking time for your health, it is you that benefits the most.

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Fredda, whose husband Robert has worked at the Red Apple in Kirkland for 8 years, had recently retired when she tripped and ruptured her Achilles tendon. She had three surgeries in three months, and a year later her foot was still so swollen that she couldn’t wear a regular shoe. Now, with help and encouragement from Kathy, her LiveWell health coach, Fredda Lehan is finally feeling like herself again.

What are Trust participants saying about LiveWell Health Coaching?
“I would not have been able to stick to my program without my health coach’s support. She was never judgmental, and always kept me motivated to change.”
“I have known that I needed to make some lifestyle changes but just never seemed to get around to it. This is the ‘push start’ I needed.”
“I so appreciate the support and encouragement from the health coach. I did recommend this program to a friend. It sometimes helps to have someone to cheer you on. It helps you keep pushing on.”
“I found my health coach was very supportive and had an extremely positive attitude. It was nice to have someone back me up on steps I was making.”
“I had recently had surgery and had gained some weight. The health coaching program gave me the push I needed to get back on track.”
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Sound Health & Wellness Retiree Trust
(206) 282-4500 or (800) 225-7620
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.First Choice Health Network
(206) 268-2910 or (800) 843-5127
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.OptumHealth Behavioral Solutions—for Mental Health & Substance Abuse
(866) 763-0466
Call 24/7Catalyst RX
(877) 629-3126
Call 24/7
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LiveWell Nurse Line Plus
(Call also with questions about the Personal Health Assessment, Health Coaching, and Condition Management)
(877) 362-9969
Call 24/7LiveWell Quit For Life®
1.866.QUIT.4.LIFE (866.784.8454)
Call 5:00 a.m. – 12:00 a.m.
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