• Call (877) 362-9969

Call the Nurse Line Plus 24 hours a day, 7 days a week. Call anytime and knowledgeable registered nurses will confidentially help you find the information you need to make informed decisions. Unlike traditional nurse lines, nurses are available to answer all your health-related questions:

• Resolve health concerns
• Navigate the healthcare system
• Learn how to care for yourself at home
• Get guidance about medical procedures
• Find a healthcare provider
• Receive healthy living resources

With the LiveWell Nurse Line Plus, you have direct access to trained registered nurses—experienced care-givers who can provide all the in depth, up-to-date medical information you need to make wise decisions. And these same seasoned professionals can provide close, personalized support to help you navigate the healthcare system, and see those decisions through to successful conclusions.

LiveWell Nurse Line Plus nurses have an average of 15 years of clinical experience, so you can rely on them for help with just about anything from the common cold to major surgery. They can help you:

• Find the right level of care. That may mean going straight to the emergency room, calling your doctor for an appointment, or just using self care at home.
• Find your way through the maze. Nurses can help you navigate through the complex healthcare system, find appropriate in-network doctors and prep you with questions to ask.
• Get health information resources. Nurses can give you tips on nutrition, exercise, weight loss, immunizations, quitting smoking and more. They can even provide printed materials on a wide range of health and wellness topics.

The LiveWell Nurse Line Plus is provided by SHPS, Inc., an independent health management service provider. Any information you share with the Nurse Line Plus is completely confidential, protected by federal law, and cannot be revealed to the Trust or your employer without your permission.