- LiveWell Personal Health Assessment
- LiveWell Nurse Line Plus
- Weight Watchers®
- LiveWell Fit
- Self Care Guide
- LiveWell Health Coaching
- LiveWell Condition Management
- LiveWell Quit For Life®
- LiveWell Online
- LiveWell Behavioral Health Online
- LiveWell HRA
- LiveWell Prevention @ 100%
- LiveWell Tier 0 Prescriptions
MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).
MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).

Each year, the Sound Health & Wellness Trust will establish a LiveWell HRA fund for eligible plan participants who take the steps needed to earn their HRA funding. The funds in your HRA will be used to offset part of your medical plan deductible and potentially the cost of other eligible medical expenses throughout the year. This could include your doctor office visits, lab tests, or other eligible, covered medical expenses.
In order to receive HRA funding and avoid a higher deductible, you and your eligible spouse or same sex domestic partner (SSDP) must complete a variety of steps each year, including completing your Personal Health Assessment, updating your contact information, and selecting a primary care physician.
You will receive notification from the Trust regarding what you need to do each year and by when, to receive your HRA funding and avoid a higher deductible. If you do not complete the necessary steps each year, you will not receive full HRA funding, which means your deductible will be higher. The maximum annual HRA funding is $500 for employee only coverage and $1,000 for family coverage.
Learn More About the PHAWhat kinds of medical expenses will my HRA cover? If you have enough funds in your HRA, the following are examples of what can be covered:
- Doctor office visits
- Lab tests
- X-rays
- Emergency room co-pays
- Coinsurance (SoundPlus Plan participants are eligible for in-and-out-of-network coinsurance benefits. Sound Health Plan participants only receive in-network coinsurance benefits).
Remember: In-network preventive care like wellness visits and mammograms are already covered in full, with no deductibles, coinsurance or co-pays, so your HRA will not be used for these types of services.
Earning your LiveWell HRA funding is simple.
If you (and your enrolled spouse or same sex domestic partner) complete all necessary steps in the time period specified, you will receive your full funding – the maximum annual HRA funding is $500 for employee only coverage and $1,000 for family coverage.
You do not need to submit any claims to use your LiveWell HRA. Everything will be handled behind-the-scenes on your behalf. Your online account will show your activity as well as your balance.
This year’s HRA funds can be used next year.
Unused funds in a calendar year are rolled over into the next year depending on how long you were eligible and as long as you maintain your benefit eligibility status.
Get more details:
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Sound Health & Wellness Trust
(206) 282-4500 or (800) 225-7620
Call Mon – Fri, 9:00 a.m. to 5:00 p.m.First Choice Health Network
(206) 268-2910 or (800) 843-5127
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.Washington Dental Service
(800) 554-1907 (WDS Preferred)
(800) 650-1583 (DeltaCare)
Call Mon – Fri, 8 a.m. to 5 p.m.OptumHealth Behavioral Solutions—for Mental Health & Substance Abuse
(866) 763-0466
Call 24/7VSP
(800) 877-7195
Call Mon – Fri 8 a.m. to 10 p.m. EST
Sat 9 a.m. to 5:30 p.m. EST
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Catalyst RX
(877) 629-3126
Call 24/7LiveWell Health Reimbursement Arrangement
(888) 590-SHWT (7498)
Call Mon – Fri, 5:00 a.m. to 8:00 p.m.LiveWell Nurse Line Plus
(Call also with questions about the Personal Health Assessment, Health Coaching, and Condition Management)
(877) 362-9969
Call 24/7LiveWell Quit For Life®
1.866.QUIT.4.LIFE (866.784.8454)
Call 5:00 a.m. – 12:00 a.m.
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