Get healthy. Stay healthy. Take charge of your care.

LiveWell is a revolutionary benefit program—offered at no additional cost to you—that gives Sound Health & Wellness Trust participants and their eligible dependents direct access to the medical expertise, information and personalized support they need to make better health decisions and enjoy healthier, happier lives.

LiveWell services are provided by independent service providers. Any information you share with any one of the LiveWell programs is completely confidential, protected by federal law, and cannot be shared with the Trust or your employer without your permission.

You may be contacted by phone or mail to participate in a number of voluntary LiveWell programs that are relevant to your situation and health status. For example, you may be contacted about a quit smoking program, a health coaching program to work on a particular area of concern such as exercise or nutrition, or a program to help manage a chronic condition such as diabetes. Information about your health status is gathered from the answers on your LiveWell Personal Health Assessment as well as your medical claims. It is used to make you aware of free services you can take advantage of to improve your health and wellness.

Please be aware that information on your health status and health conditions is shared only with independent service providers and is not shared with the Trust or your employer. By law, this information cannot be used to determine or deny health care coverage.

• Download a one-page summary of Livewell

LiveWell programs

• • LiveWell Personal Health Assessment (PHA)—A yearly online (or print) questionnaire that gives you a snapshot of your current health and health risks, and gives you a personal plan for healthy living.

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  • LiveWell Nurse Line Plus—A free 24/7 nurse line with live registered nurses.

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  • Weight Watchers®—A nationally renown program that teaches you how to lose weight and to keep it off. Trust participants can enroll at a special rate and even get up to nine months at no cost if active participation requirements are met.

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  • LiveWell Fit—Get reimbursed for registration fees for local fitness events each season. The whole family can join in local walks, runs, bike races and more.

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  • Self Care Guide—A free book that can help you answer common medical questions. Limit 1 per household.

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  • LiveWell Health Coaching—A phone-based health coaching program designed to help you set and meet goals to improve your health and well-being.

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  • LiveWell Condition Management—Custom-tailored services for participants diagnosed with chronic conditions such as diabetes, heart disease, asthma and other pulmonary diseases.

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• • LiveWell Quit For Life®—A quit tobacco program with free nicotine patches or gum, if recommended by your coach, and one-on-one phone coaching.

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  • Register Online

  • LiveWell Online—A web site with online health & lifestyle information, tools and resources.

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  • Go to LiveWell Online

  • LiveWell Behavioral Health Online—A web site with online mental health and substance abuse information, tools and resources.

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  • Go to LiveWell Behavioral Health Online

  • LiveWell HRA—A fund provided by the Trust to pay for medical expenses.

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  • Go to Your HRA Account

  • LiveWell Prevention @ 100%—Covered services for in-network preventive care is completely covered - with no deductibles, coinsurance or co-pays.

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  • LiveWell Tier 0 Prescriptions—For the highly cost-effective medications under Tier 0, you pay nothing when using a Sound Health & Wellness Trust network pharmacy.

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