- Medical
- Vision
- Dental
- Mental Health/Substance Abuse
- Prescription Coverage
- Life Insurance
- Short-Term Disability
- Find a Provider
MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).
MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).

The Trust has an agreement with VSP (Vision Service Plan) to provide vision benefits to you and your eligible dependents. Under this agreement, you can use any provider you wish. However, if you use a VSP network doctor, you may receive higher benefits—and they automatically file claims for you.
- Find a VSP network doctor with the VSP Provider Directory. You’ll need a user ID and password to logon to this site. If you don’t have a VSP user ID and password, you can register on the VSP site. Or call VSP directly at
(800) 877-7195. - Find the details of your vision coverage in your Summary Plan Description booklet (choose the link below based on whether you are in the “Sound” or “SoundPlus” plan). To determine whether you are covered under the “Sound” or “SoundPlus” plan, look at the front of your Sound Health & Wellness Trust ID card. It is printed on the far left-hand side under the Trust logo.
Here’s a summary of covered services.
- Exam: 100% at a VSP provider, up to $35 at a non-VSP provider after a $10 co-pay, once each 12 consecutive months
- Lenses: 100% at a VSP provider, from $30 to $90 at a non-VSP provider; once each 12 consecutive months
- Frames: 100% at a VSP provider up to $30 at a non-VSP provider; once each 24 consecutive months
- Contact Lenses: Up to $130 at a VSP provider, up to $55 at a non-VSP provider; once each 12 consecutive months
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Sound Health & Wellness Trust
(206) 282-4500 or (800) 225-7620
Call Mon – Fri, 9:00 a.m. to 5:00 p.m.First Choice Health Network
(206) 268-2910 or (800) 843-5127
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.Washington Dental Service
(800) 554-1907 (WDS Preferred)
(800) 650-1583 (DeltaCare)
Call Mon – Fri, 8 a.m. to 5 p.m.OptumHealth Behavioral Solutions—for Mental Health & Substance Abuse
(866) 763-0466
Call 24/7VSP
(800) 877-7195
Call Mon – Fri 8 a.m. to 10 p.m. EST
Sat 9 a.m. to 5:30 p.m. EST
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Catalyst RX
(877) 629-3126
Call 24/7LiveWell Health Reimbursement Arrangement
(888) 590-SHWT (7498)
Call Mon – Fri, 5:00 a.m. to 8:00 p.m.LiveWell Nurse Line Plus
(Call also with questions about the Personal Health Assessment, Health Coaching, and Condition Management)
(877) 362-9969
Call 24/7LiveWell Quit For Life®
1.866.QUIT.4.LIFE (866.784.8454)
Call 5:00 a.m. – 12:00 a.m.
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