
Sound Health & Wellness Trust
201 Queen Anne Avenue N. #100, Seattle, WA 98109
Call (206) 282-4500 or (800) 225-7620
You may find the answers you’re looking for in our “Frequently Asked Questions”. Feel free to browse:
- General Questions
- Updating Address & Status
- Filing Claims & Appeals
- MySoundHealth Questions
- LiveWell Personal Health Assessment Questions
- LiveWell HRA Questions
- LiveWell Quit For Life® Questions
- LiveWell Condition Management Questions
- LiveWell NutriSum Questions
Other important numbers
First Choice Health Network
(206) 268-2910 or (800) 843-5127
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.
First Choice Health Network website
Washington Dental Service
(800) 554-1907 (WDS Preferred & Schedule Plan)
(800) 650-1583 (DeltaCare)
Call Mon – Fri, 8 a.m. to 5 p.m.
OptumHealth Behavioral Health—for Mental Health & Substance Abuse
(866) 763-0466
Call 24/7
LiveWell Behavioral Health Online ("liveandworkwell" website)
VSP (Vision Service Providers)
(800) 877-7195
Call Mon – Fri 8 a.m. to 10 p.m. EST
informedRX—for Prescription Coverage
(800) 456-4803
Call 24/7
LiveWell Health Reimbursement Arrangement
(888) 590-SHWT (7498)
Call Mon – Fri, 5:00 a.m. to 8:00 p.m.
LiveWell Nurse Line Plus (call also with questions about the LiveWell Personal Health Assessment, Health Coaching, and Condition Management)
(877) 362-9969
Call 24/7
LiveWell Quit For Life®
1.866.QUIT.4.LIFE (866.784.8454)
Call 5:00 a.m. – 12:00 a.m.


