MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).
MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).

Sound Health & Wellness Trust
201 Queen Anne Avenue N. #100, Seattle, WA 98109
Call (206) 282-4500 or (800) 225-7620
You may find the answers you’re looking for in our “Frequently Asked Questions”. Feel free to browse:
- General Questions
- Updating Address & Status
- Filing Claims & Appeals
- MySoundHealth Questions
- LiveWell Personal Health Assessment Questions
- LiveWell HRA Questions
- LiveWell Quit For Life® Questions
- LiveWell Condition Management Questions
- LiveWell NutriSum Questions
Other important numbers
First Choice Health Network
(206) 268-2910 or (800) 843-5127
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.
First Choice Health Network website
Washington Dental Service
(800) 554-1907 (WDS Preferred & Schedule Plan)
(800) 650-1583 (DeltaCare)
Call Mon – Fri, 8 a.m. to 5 p.m.
OptumHealth Behavioral Health—for Mental Health & Substance Abuse
(866) 763-0466
Call 24/7
LiveWell Behavioral Health Online ("liveandworkwell" website)
VSP (Vision Service Providers)
(800) 877-7195
Call Mon – Fri 8 a.m. to 10 p.m. EST
Catalyst RX—for Prescription Coverage
(877) 629-3126
Call 24/7
LiveWell Health Reimbursement Arrangement
(888) 590-SHWT (7498)
Call Mon – Fri, 5:00 a.m. to 8:00 p.m.
LiveWell Nurse Line Plus (call also with questions about the LiveWell Personal Health Assessment, Health Coaching, and Condition Management)
(877) 362-9969
Call 24/7
LiveWell Quit For Life®
1.866.QUIT.4.LIFE (866.784.8454)
Call 5:00 a.m. – 12:00 a.m.


