- Medical
- Vision
- Dental
- Mental Health/Substance Abuse
- Prescription Coverage
- Life Insurance
- Short-Term Disability
- Find a Provider
MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).
MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).

In this section of the website, you can learn more about the PPO Plan medical, dental, vision and mental health & substance abuse benefits. You can find out about your prescription plan and find a doctor covered by the plan.
Click on the links below to find out about your benefits:
- Medical Benefits
- Vision Benefits
- Dental Benefits
- Mental Health & Substance Abuse Benefits
- Prescription Coverage
- Life Insurance
- Short-Term Disability (Time Loss)
- Find a Provider
The LiveWell program is also part of your medical benefits. This extensive health and wellness program was designed to help you live a healthier life, prevent illness and make informed decisions about your healthcare. It includes LiveWell Prevention @ 100% and LiveWell Health Reimbursement Arrangement (HRA) among other programs.
In the “Helpful Documents” box below, you’ll find benefit plan booklets called Summary Plan Descriptions that explain the details of your plan. To determine whether you are covered under the “Sound” or “SoundPlus” plan, look at the front of your Sound Health & Wellness Trust ID card. It is printed on the far left-hand side under the Trust logo.
For a quick list of helpful phone numbers for your benefit and wellness questions, check out the “Numbers to Know” section on the bottom of this page.
-
-
-
Sound Health & Wellness Trust
(206) 282-4500 or (800) 225-7620
Call Mon – Fri, 9:00 a.m. to 5:00 p.m.First Choice Health Network
(206) 268-2910 or (800) 843-5127
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.Washington Dental Service
(800) 554-1907 (WDS Preferred)
(800) 650-1583 (DeltaCare)
Call Mon – Fri, 8 a.m. to 5 p.m.OptumHealth Behavioral Solutions—for Mental Health & Substance Abuse
(866) 763-0466
Call 24/7VSP
(800) 877-7195
Call Mon – Fri 8 a.m. to 10 p.m. EST
Sat 9 a.m. to 5:30 p.m. EST
-
Catalyst RX
(877) 629-3126
Call 24/7LiveWell Health Reimbursement Arrangement
(888) 590-SHWT (7498)
Call Mon – Fri, 5:00 a.m. to 8:00 p.m.LiveWell Nurse Line Plus
(Call also with questions about the Personal Health Assessment, Health Coaching, and Condition Management)
(877) 362-9969
Call 24/7LiveWell Quit For Life®
1.866.QUIT.4.LIFE (866.784.8454)
Call 5:00 a.m. – 12:00 a.m.
-


