Free Self Care Guide
Consulting Nurse helpline
Personal Health Assessment
Lifestyle or Health Coaching
Condition Management
Prevention @ 100%
Health Reimbursement Arrangement (HRA)
Tier 0 Prescriptions
LiveWell Online
Read on for more details, or view an overview brochure with details on the program.
Free Self Care Guide
Call the Group Health Resource Line at (800) 992-2279 or email resource.l@ghc.org to request your free copy of the Healthwise® Handbook, a valuable resource to help answer your questions and common medical concerns.
Consulting Nurse helpline
Call (800) 297-6877 24 hours a day, 7 days a week. Call anytime with your healthcare questions, and knowledgeable registered nurses will confidentially help you make informed decisions.
Personal Health Assessment
Each year you will have the opportunity to take a personal health assessment and receive an incentive. This year's PHA concluded on April 30, 2008. You can still take the Health Profile (you will not receive an incentive). Go to www.ghc.org and click on Group Health’s Health Profile. Have your Group Health Options ID card handy—you’ll need your member ID to take the Health Profile.
You will receive a snapshot of your current health status along with information and recommendations for how to get and stay healthy. It will even be integrated into your electronic medical record if you get your care at Group Health medical centers. Your responses to these health questions are completely confidential, protected by federal law, and cannot be shared with anyone (including the Trust or your employer) without your permission.
Frequently asked questions about the personal health assessment
Lifestyle or Health Coaching
If, through your personal health assessment, you are identified as possibly needing help in a specific area, you will be offered the chance to take advantage of personalized lifestyle coaching if you are a Sound Plan (formerly Plan B) participant, or health coaching if you are a SoundPlus Plan (formerly Plan A) participant—at no additional cost!
Personalized lifestyle coaching is a phone-based health education program designed to help you make positive changes in your eating habits, physical activity, tobacco use, or how you cope with stress. Personalized health coaching does all this as well as help you manage chronic conditions such as diabetes and heart disease.
Condition Management
Custom-tailored services are available for SoundPlus participants with chronic conditions such as diabetes, heart disease, depression, asthma and other pulmonary diseases; or those who need help making decisions about low back pain, breast cancer, prostate disorders, chronic pain, women’s health, or end-of-life care. Program participants can work one-on-one with a personal nurse advocate to improve both their health and their quality of life.
Prevention @ 100%
An ounce of prevention is worth a pound of cure! In-network preventive care is now completely covered - with no deductibles, coinsurance or co-pays.
Health Reimbursement Arrangement (HRA)
Each year, each employee will receive a Trust-funded Health Reimbursement Arrangement—$500 for those with employee-only coverage and $1,000 for those with family coverage. (These amounts may be lower if you are a participant for less than the full year.) This money will be used to cover medical expenses for such things as your doctor office visits, lab tests, or other eligible, covered medical expenses.
Log on to the Secure Portal at the top of this page to view your HRA fund.
Frequently asked questions about the LiveWell HRA
Tier 0 Prescriptions
A new “Tier 0” has been added to the Trust’s therapeutically based prescription plan. For the highly cost-effective medications under Tier 0, there is $0 co-pay for participants!
Prescriptions under Tier 0 will initially include cholesterol lowering medications (Simvastatin), proton pump inhibitors (Prilosec OTC, with physician prescription), and non-sedating antihistamines (generic Claritin, with physician prescription).
Questions? Call (206) 282-4500 or (800) 225-7620.
LiveWell Online
Click here to log on to MyGroupHealth for Members where you can find health information, tools and services that make healthcare accessible and convenient, 24/7.
There are two levels of service on MyGroupHealth for Members: basic and enhanced. To get access to the basic online services, you’ll need to register online and complete a one-time ID verification. To use the enhanced online services, you will need to complete an additional one-time process to verify your identity.
Basic services include:
- Choose a doctor
- Access the Healthwise® Knowledgebase
- Access health tools and quizzes
- Condition Centers
- Participate in discussion groups
Enhanced services include:
- Refill prescriptions
- E-mail your healthcare team
- Request appointments
- Your online medical record
- Take your Health Profile (personal health assessment)
Call the Group Health Resource Line at (800) 992-2279 or email resource.l@ghc.org to request your free copy of the Healthwise® Handbook, a valuable resource to help answer your questions and common medical concerns.
Call the LiveWell Nurse Line Plus 24/7: (877) 362.9969
See our frequently asked questions or call the new, dedicated toll-free number: (888) 590.SHWT (7498) Monday–Friday
5:00am–8:00pm
Log on to the Secure Portal at the top of this page to view your HRA fund.
