MySoundHealth for Group Health Options gives you access to your personal health benefits information, eligibility status, work history and pension information (if applicable). You can also access LiveWell NutriSum and your HRA information.


In an effort to fight the rapidly rising costs of prescription drugs, the Trust’s therapeutically based prescription plan includes a “Tier 0”. For the highly cost-effective medications under Tier 0, you pay nothing when using a Group Health Options network pharmacy.

Tier 0 drugs are medications that have been proven to be safe and effective for many people, and can provide similar benefits to other more expensive brand and generic drugs at a substantially lower price.

Prescriptions under Tier 0 currently include:

  • Cholesterol lowering medications (Simvastatin)
  • Proton pump inhibitors (Prilosec OTC, with physician prescription)
  • Non-sedating antihistamines (generic Claritin, Loratadine and Loratadine D)
  • Metformin
  • Lancets

What you can do:

  • Talk to your doctor about appropriate medication choices for your condition.
  • If your physician believes that you are one of the majority of patients appropriately treated with one of the $0 co-payment drugs listed above, ask him or her for a written prescription, even if the medication is over-the-counter.
  • Pick up your prescription at one of the Group Health Options network pharmacies— at no cost to you!

Your cooperation helps us all continue to fight the high cost of prescription drugs.

Find out more about your Prescription Coverage

Questions? Call Group Health Customer Service at (888) 901-4636.

      • Sound Health & Wellness Trust
        (206) 282-4500 or (800) 225-7620
        Call Mon – Fri, 9:00 a.m. to 5:00 p.m.

      • Group Health Options, Inc.
        Call Mon – Fri, 8:00 a.m. to 5:00 p.m.

      • Call for medical, prescription drug and vision claims
        (888) 901-4636

      • Call for Health Profile
        (888) 901-4636

      • Call for Lifestyle Coaching
        (800) 816-3306

      • Call for Condition Management
        (800) 816-3306 – If you see a Group Health physician at a Group Health medical center
        (888) 375-2006 or (888) 375-1940 (TTY) – If you see a Group Health contracted physician, community physician, or have not chosen one

      • Group Health Consulting Nurse helpline
        (800) 297-6877
        Call 24/7

      • Washington Dental Service
        (800) 554-1907 (WDS Preferred)
        (800) 650-1583 (DeltaCare)
        Call Mon – Fri, 8 a.m. to 5 p.m.

      • LiveWell Health Reimbursement Arrangement
        (888) 590-SHWT (7498)
        Call Mon – Fri, 5:00 a.m. to 8:00 p.m.

      • LiveWell Quit For Life®
        1.866.QUIT.4.LIFE (866.784.8454)
        Call 5:00 a.m. – 12:00 a.m.


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Log In to MySoundHealth to go to LiveWell NutriSum

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