MySoundHealth for Group Health Options gives you access to your personal health benefits information, eligibility status, work history and pension information (if applicable). You can also access LiveWell NutriSum and your HRA information.


MyGroupHealth for Members is your online health and wellness source, where you can find the Health Profile / Personal Health Assessment, as well as health information, tools and resources to help you make creative, positive lifestyle changes.

There are two levels of service on MyGroupHealth for Members: basic and enhanced. To get access to the basic online services, you’ll need to register online and complete a one-time ID verification. To use the enhanced online services, you will need to complete an additional one-time process to verify your identity.

Basic services include:

  • Choose a doctor
  • Access the Healthwise® Knowledgebase
  • Access health tools and quizzes
  • Condition Centers
  • Participate in discussion groups

Enhanced services include:

  • Refill prescriptions
  • E-mail your healthcare team
  • Request appointments
  • Your online medical record
  • Take your Health Profile (Personal Health Assessment)

LiveWell Online

“Everything on the site was easy to follow. I like knowing how to take care of health issues and having providers on the site is great. Thank you for making it easy to get healthy!”

– Sound Health & Wellness Trust participant

      • Sound Health & Wellness Trust
        (206) 282-4500 or (800) 225-7620
        Call Mon – Fri, 9:00 a.m. to 5:00 p.m.

      • Group Health Options, Inc.
        Call Mon – Fri, 8:00 a.m. to 5:00 p.m.

      • Call for medical, prescription drug and vision claims
        (888) 901-4636

      • Call for Health Profile
        (888) 901-4636

      • Call for Lifestyle Coaching
        (800) 816-3306

      • Call for Condition Management
        (800) 816-3306 – If you see a Group Health physician at a Group Health medical center
        (888) 375-2006 or (888) 375-1940 (TTY) – If you see a Group Health contracted physician, community physician, or have not chosen one

      • Group Health Consulting Nurse helpline
        (800) 297-6877
        Call 24/7

      • Washington Dental Service
        (800) 554-1907 (WDS Preferred)
        (800) 650-1583 (DeltaCare)
        Call Mon – Fri, 8 a.m. to 5 p.m.

      • LiveWell Health Reimbursement Arrangement
        (888) 590-SHWT (7498)
        Call Mon – Fri, 5:00 a.m. to 8:00 p.m.

      • LiveWell Quit For Life®
        1.866.QUIT.4.LIFE (866.784.8454)
        Call 5:00 a.m. – 12:00 a.m.


Log In to MySoundHealth to access the PHA

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Log in to MySoundHealth to access LiveWell Online

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Log In to MySoundHealth to go to LiveWell NutriSum

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