MySoundHealth for Group Health Options gives you access to your personal health benefits information, eligibility status, work history and pension information (if applicable). You can also access LiveWell NutriSum and your HRA information.


  • Call (800) 816-3306 to inquire about Lifestyle Coaching

Changing your lifestyle can be challenging, but with a personal lifestyle coach, it’s easier than ever. The Lifestyle Coaching program is a phone-based health education program designed to help you set and meet goals to improve your health and well-being.

Based on your answers to the questions in the Health Profile / Personal Health Assessment, you may be contacted by phone or mail to participate in this free phone-based Lifestyle Coaching program. If you were not contacted, but need help in a specific area, you can also call (800) 816-3306.

All eligible Sound Health employees, spouses and same-sex domestic partners are eligible to register for phone-based Lifestyle Coaching. Each calendar year you are eligible to receive $50 for completing your first three calls with a lifestyle coach. You will also receive information, telephone support, and encouragement as you work toward making positive changes in your eating habits, physical activity, or how you cope with stress.

Lifestyle Coaching is completely voluntary, confidential and available at no cost to you. Please be aware that information on your health status and health conditions is not shared with the Trust or your employer. By law, this information cannot be used to determine or deny health care coverage

Lifestyle Coaching is provided by Group Health Options, Inc. Any information you share with your lifestyle coach is completely confidential, protected by federal law, and cannot be revealed to the Trust or your employer without your permission.

Real participants are making real changes thanks to LiveWell Lifestyle Coaching (also known as Health Coaching). Find out more:

  • Fifty-nine year old Joe Schipacci needed some help meeting his weight loss goals. With help from his health coach, he is staying on track with regular exercise and is achieving his goals.

  • Thirty-seven year old Irene Cayanan-Barr had a wake up call on her stress level and excess weight after taking her first Personal Health Assessment last year. Working with a LiveWell Health Coach and with the Nutrisum™ weight management program, she learned that when it comes to taking time for your health, it is you that benefits the most.

  • Fredda, whose husband Robert has worked at the Red Apple in Kirkland for 8 years, had recently retired when she tripped and ruptured her Achilles tendon. She had three surgeries in three months, and a year later her foot was still so swollen that she couldn’t wear a regular shoe. Now, with help and encouragement from Kathy, her LiveWell health coach, Fredda Lehan is finally feeling like herself again.

What are Trust participants saying about Lifestyle Coaching?

“I would not have been able to stick to my program without my health coach’s support. She was never judgmental, and always kept me motivated to change.”

“I have known that I needed to make some lifestyle changes but just never seemed to get around to it. This is the ‘push start’ I needed.”

“I so appreciate the support and encouragement from the health coach. I did recommend this program to a friend. It sometimes helps to have someone to cheer you on. It helps you keep pushing on.”

“I found my health coach was very supportive and had an extremely positive attitude. It was nice to have someone back me up on steps I was making.”

“I had recently had surgery and had gained some weight. The Lifestyle Coaching program gave me the push I needed to get back on track.”

  • Helping People
    Live Well
  • LiveWell Health Coach Tracy knows that the key to success is to set reasonable goals and to work together to make them happen.

      • Sound Health & Wellness Trust
        (206) 282-4500 or (800) 225-7620
        Call Mon – Fri, 9:00 a.m. to 5:00 p.m.

      • Group Health Options, Inc.
        Call Mon – Fri, 8:00 a.m. to 5:00 p.m.

      • Call for medical, prescription drug and vision claims
        (888) 901-4636

      • Call for Health Profile
        (888) 901-4636

      • Call for Lifestyle Coaching
        (800) 816-3306

      • Call for Condition Management
        (800) 816-3306 – If you see a Group Health physician at a Group Health medical center
        (888) 375-2006 or (888) 375-1940 (TTY) – If you see a Group Health contracted physician, community physician, or have not chosen one

      • Group Health Consulting Nurse helpline
        (800) 297-6877
        Call 24/7

      • Washington Dental Service
        (800) 554-1907 (WDS Preferred)
        (800) 650-1583 (DeltaCare)
        Call Mon – Fri, 8 a.m. to 5 p.m.

      • LiveWell Health Reimbursement Arrangement
        (888) 590-SHWT (7498)
        Call Mon – Fri, 5:00 a.m. to 8:00 p.m.

      • LiveWell Quit For Life®
        1.866.QUIT.4.LIFE (866.784.8454)
        Call 5:00 a.m. – 12:00 a.m.


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