- Health Profile
- Consulting Nurse Helpline
- Weight Watchers®
- LiveWell Fit
- Self Care Guide
- Lifestyle Coaching
- Condition Management
- Quit For Life®
- LiveWell Online
- HRA
- Prevention @ 100%
- Tier 0 Prescriptions
MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).

Each year Sound Health & Wellness Trust participants and covered spouses or same-sex domestic partners (SSDP), 18 years and over, have the opportunity to take their Health Profile. The Group Health Options Health Profile can be completed at anytime but you will receive notification from the Trust Office when the Health Profile must be taken to ensure HRA funding.
The Health Profile is designed to help you review your ongoing health needs each year and understand them more thoroughly, so you can take full advantage of all the great no-cost LiveWell programs available to you.
The Health Profile is an online questionnaire that gives you an immediate snapshot of your current health and health risks, and gives you a personal plan for healthy living. Your Health Profile will even be integrated into your electronic medical record if you get your care at Group Health medical centers.
Your responses to the questions are completely confidential, protected by federal law, and cannot be shared with the Trust or your employer without your permission. This is a tool for you to use in talking with your doctor and making healthy lifestyle changes.
Have your Group Health Options ID card handy—you’ll need your member ID to take the Health Profile. If you have not yet registered for MyGroupHealth, please follow the instructions on the web site. You must register for enhanced services to access the Health Profile. The verification process requires 3–5 days to receive a PIN code through the US Post Office.
See frequently asked questions about the Health Profile
Confidentiality is paramount
All benefits and LiveWell wellness programs are provided and managed by independent service providers, contracted by the Trust. The information on your health status and health conditions, which comes from your responses to the Personal Health Assessment, your medical and prescription drug claims, and information you may provide during a discussion with representatives of the Trust’s service providers is only used by these independent service providers to offer you programs that may be of interest to you or help you in your health and wellness goals.
Please know that information on your health status and health conditions is used only between the independent service providers. You may be contacted by phone, email, or U.S. mail to let you know about and ask you to participate in a number of voluntary LiveWell programs that are relevant to your situation and health status. For example, you may be contacted about a tobacco cessation program, a health-coaching program, or a program to help you manage a chronic medical condition.
By law, your health information cannot be used to determine or deny health care coverage. Your health information is completely confidential, protected by federal law, and cannot be shared with the Trustees, your union or your employer without your permission.
The first step is fast and easy
The assessment begins with a quick, confidential questionnaire that you can fill out online. The questionnaire prompts you to stop, think, and respond with honest answers about everyday factors such as nutrition, stress, physical activity, weight management, tobacco and alcohol use, and much more.
Useful information, instantly
The process takes about 15 minutes, and the moment it’s complete, the online system performs an instant analysis and presents you with your very own profile that not only rates your current health status, but projects your potential future health problems as well.
Best of all, your Health Profile also provides you with a personal plan for healthy living—one designed especially for you. It explains the relationship between your behavior and your health, and outlines the steps you can take to improve your health.
More health options
When you submit your Health Profile, you may also qualify for Lifestyle Coaching services, designed to deliver high-quality, personalized support for better health. This program is offered at no additional cost to you, and is a great way to get extra support.
You may be contacted by phone or mail to participate in this or other LiveWell programs, or you can call (800) 816-3306 for more information. Remember, information on your health status and health conditions is shared only with the independent service providers that manage the LiveWell programs and is not shared with the Trust, your union, or your employer. By law, this information cannot be used to determine or deny health care coverage.

To take your Health Profile you will need to register for enhanced services.
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Sound Health & Wellness Trust
(206) 282-4500 or (800) 225-7620
Call Mon – Fri, 9:00 a.m. to 5:00 p.m.Group Health Options, Inc.
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.Call for medical, prescription drug and vision claims
(888) 901-4636Call for Health Profile
(888) 901-4636Call for Lifestyle Coaching
(800) 816-3306Call for Condition Management
(800) 816-3306
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Group Health Consulting Nurse Helpline
(800) 297-6877
Call 24/7Washington Dental Service
(800) 554-1907 (WDS Preferred)
(800) 650-1583 (DeltaCare)
Call Mon – Fri, 8 a.m. to 5 p.m.LiveWell Health Reimbursement Arrangement
(888) 590-SHWT (7498)
Call Mon – Fri, 5:00 a.m. to 8:00 p.m.LiveWell Quit For Life®
1.866.QUIT.4.LIFE (866.784.8454)
Call 5:00 a.m. – 12:00 a.m.
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