Sound Health & Wellness Trust

Find out more

Call (800) 297-6877

Call the Consulting Nurse helpline 24 hours a day, 7 days a week. Call anytime and knowledgeable registered nurses will confidentially help you find the information you need to make informed decisions.

With the Consulting Nurse helpline, you have direct access to trained registered nurses. That means you no longer have to guess about how to manage health issues. Nurses have an average of 15 years of clinical experience, so you can rely on them for help with just about anything from the common cold to major surgery. Helpline nurses can help you find the right level of care for any illness or injury. That may mean going straight to the emergency room, calling your doctor for an appointment, or just using self care at home. You and your eligible dependents can call in about how to treat a skin rash at home, handle a bout of food poisoning, or take care of a sprained ankle.

The Consulting Nurse helpline is provided by Group Health Options, Inc. Any information you share with the Consulting Nurse helpline is completely confidential, protected by federal law, and cannot be revealed to the Trust or your employer without your permission.

“Excellent advice! The Consulting Nurse Helpline is a wonderful service and great to have it available even when I was at work. Thank you so much for your help!”

– Sound Health & Wellness Trust participant

- - Need some inspiration? Read stories about how real participants are getting healthy.
  - Sound news! Read the In Sound Health newsletter for information and tips for healthy living.
- - Want to get involved? Find out what activities are going on in your community.

- - Sound Health & Wellness Trust
    (206) 282-4500 or (800) 225-7620
    Call Mon – Fri, 9:00 a.m. to 5:00 p.m.
  - Group Health Options, Inc.
    Call Mon – Fri, 8:00 a.m. to 5:00 p.m.
  - Call for medical, prescription drug and vision claims
    (888) 901-4636
  - Call for Health Profile
    (888) 901-4636
  - Call for Lifestyle Coaching
    (800) 816-3306
  - Call for Condition Management
    (800) 816-3306 – If you see a Group Health physician at a Group Health medical center
    (888) 375-2006 or (888) 375-1940 (TTY) – If you see a Group Health contracted physician, community physician, or have not chosen one
- - Group Health Consulting Nurse Helpline
    (800) 297-6877
    Call 24/7
  - Washington Dental Service
    (800) 554-1907 (WDS Preferred)
    (800) 650-1583 (DeltaCare)
    Call Mon – Fri, 8 a.m. to 5 p.m.
  - LiveWell Health Reimbursement Arrangement
    (888) 590-SHWT (7498)
    Call Mon – Fri, 5:00 a.m. to 8:00 p.m.
  - LiveWell Quit For Life®
    1.866.QUIT.4.LIFE (866.784.8454)
    Call 5:00 a.m. – 12:00 a.m.