- Health Profile
- Consulting Nurse Helpline
- Weight Watchers®
- LiveWell Fit
- Self Care Guide
- Lifestyle Coaching
- Condition Management
- Quit For Life®
- LiveWell Online
- HRA
- Prevention @ 100%
- Tier 0 Prescriptions
MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).

- Call (800) 816-3306 to inquire about
Condition Management
Custom-tailored services are available for participants who have been diagnosed with chronic conditions such as diabetes, congestive heart failure and coronary artery disease. Program participants can work one-on-one with a personal nurse advocate to improve both their health and their quality of life.
If you are eligible, you will receive a call inviting you to participate in this no-cost and confidential program, or you can find out if you qualify by calling (800) 816-3306.
Your own, personal nurse advocate.
Condition Management participants work one-on-one with a personal nurse advocate—a registered nurse who has extensive experience with your condition.
Your nurse will consult with you over the phone to assess your health, review your care, and discuss any other medical concerns you may have. Your nurse advocate can help you make the most of every visit to your doctor, and coordinate many other healthcare services available to you as well. You’ll get continuing telephone assistance, free educational materials to help understand your condition better, and ongoing support for any healthy behavior changes you decide to make.
A more active role in your own health.
The most important benefit of Condition Management is the power it gives you to play a more active part in your own health. In addition to providing the information, coordination, and support you need to manage your condition more effectively, your nurse advocate will also help you find the focus and motivation to harness the enormous power of your own desire to be well. And that can make all the difference.
Free. Voluntary. Supportive. Confidential.
From practical changes you can make to improve your health to greater confidence managing your medical condition, the plan you design with your personal nurse advocate will address your needs as a whole person, not just your disease or condition.
You can be sure that any information you share with your nurse advocate is protected by federal law and cannot be revealed to Trustees, your union or your employer without your permission. Of course, Condition Management programs are intended as a supplement to, not a substitute for, your doctor’s care. For diagnosis and treatment, always consult your physician.
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Sound Health & Wellness Trust
(206) 282-4500 or (800) 225-7620
Call Mon – Fri, 9:00 a.m. to 5:00 p.m.Group Health Options, Inc.
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.Call for medical, prescription drug and vision claims
(888) 901-4636Call for Health Profile
(888) 901-4636Call for Lifestyle Coaching
(800) 816-3306Call for Condition Management
(800) 816-3306
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Group Health Consulting Nurse Helpline
(800) 297-6877
Call 24/7Washington Dental Service
(800) 554-1907 (WDS Preferred)
(800) 650-1583 (DeltaCare)
Call Mon – Fri, 8 a.m. to 5 p.m.LiveWell Health Reimbursement Arrangement
(888) 590-SHWT (7498)
Call Mon – Fri, 5:00 a.m. to 8:00 p.m.LiveWell Quit For Life®
1.866.QUIT.4.LIFE (866.784.8454)
Call 5:00 a.m. – 12:00 a.m.
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