MySoundHealth for Group Health Options gives you access to your personal health benefits information, eligibility status, work history and pension information (if applicable). You can also access LiveWell NutriSum and your HRA information.


With the Group Health Options plan, when you choose Options in-network care, you get access to providers at all Group Health medical centers. In addition, you have access to a number of contracted community physicians in the area. If you choose out-of-network care, you can see First Choice Health Network or Beech Street providers at a discounted rate. Or you can see any licensed provider you want for most covered services. Your out-of-pocket costs will be higher than if you choose care inside the Options network.

Find out more about other aspects of your medical plan.

  • Your LiveWell Health Reimbursement Arrangement is an account used to pay for covered medical expenses. It is funded each year by the Trust with $500 for employee-only coverage and $1,000 for family coverage. Your HRA will pay the first $500 (or $1,000 per family) of covered medical expenses each year before your annual medical deductible is applied.
  • LiveWell Prevention @100% means that preventive services, such as annual physical exams, routine immunizations and screenings are covered at 100% when provided by an in-network provider.
  • Other LiveWell programs include the annual Health Profile, Lifestyle Coaching and other programs to help you achieve and maintain a healthy lifestyle.
      • Sound Health & Wellness Trust
        (206) 282-4500 or (800) 225-7620
        Call Mon – Fri, 9:00 a.m. to 5:00 p.m.

      • Group Health Options, Inc.
        Call Mon – Fri, 8:00 a.m. to 5:00 p.m.

      • Call for medical, prescription drug and vision claims
        (888) 901-4636

      • Call for Health Profile
        (888) 901-4636

      • Call for Lifestyle Coaching
        (800) 816-3306

      • Call for Condition Management
        (800) 816-3306 – If you see a Group Health physician at a Group Health medical center
        (888) 375-2006 or (888) 375-1940 (TTY) – If you see a Group Health contracted physician, community physician, or have not chosen one

      • Group Health Consulting Nurse Helpline
        (800) 297-6877
        Call 24/7

      • Washington Dental Service
        (800) 554-1907 (WDS Preferred)
        (800) 650-1583 (DeltaCare)
        Call Mon – Fri, 8 a.m. to 5 p.m.

      • LiveWell Health Reimbursement Arrangement
        (888) 590-SHWT (7498)
        Call Mon – Fri, 5:00 a.m. to 8:00 p.m.

      • LiveWell Quit For Life®
        1.866.QUIT.4.LIFE (866.784.8454)
        Call 5:00 a.m. – 12:00 a.m.


Log In to MySoundHealth to access the PHA

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Log In to MySoundHealth to go to LiveWell NutriSum

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