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- Mental Health/Substance Abuse
- Prescription Coverage
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- Find a Provider
MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).


Group Health provides mental health care and alcohol and drug treatment through the Group Health Behavioral Health Services department. Sound Health & Wellness Trust participants are also able to use benefits for mental health and chemical dependency at the out of network benefit level.
Group Health’s behavioral health care management program provides care coordination, support and advocacy for patients with severe or chronic mental illness and or alcohol or drug concerns. Call Group Health Behavioral Health Services at: (888) 287-2680 (in Western Washington); or (800) 851-3177 (in Central or Eastern Washington and North Idaho).
Your call will be answered by a trained and licensed counselor who will ask you a few questions to best direct you to the services that meet your needs and preferences. Phone lines are open Monday-Friday, 8 a.m. to 5 p.m. After-hours crisis care is provided by a strong system of Consulting Nurses and on-call psychiatrists.
For additional information, visit www.ghc.org. The website is an excellent resource for information on behavioral health topics.
Look to your benefits booklets for more information.
Find the details of your mental health & substance abuse coverage in your Summary Plan Description (choose the link below based on whether you are in the “Sound” or “SoundPlus” plan).
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Sound Health & Wellness Trust
(206) 282-4500 or (800) 225-7620
Call Mon – Fri, 9:00 a.m. to 5:00 p.m.Group Health Options, Inc.
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.Call for medical, prescription drug and vision claims
(888) 901-4636Call for Health Profile
(888) 901-4636Call for Lifestyle Coaching
(800) 816-3306Call for Condition Management
(800) 816-3306
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Group Health Consulting Nurse Helpline
(800) 297-6877
Call 24/7Washington Dental Service
(800) 554-1907 (WDS Preferred)
(800) 650-1583 (DeltaCare)
Call Mon – Fri, 8 a.m. to 5 p.m.LiveWell Health Reimbursement Arrangement
(888) 590-SHWT (7498)
Call Mon – Fri, 5:00 a.m. to 8:00 p.m.LiveWell Quit For Life®
1.866.QUIT.4.LIFE (866.784.8454)
Call 5:00 a.m. – 12:00 a.m.
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