If you can’t find answers to your specific questions, call the Trust office at (206) 282-4500 or (800) 225-7620 or .
General Questions
- How can I ensure that coverage for my full-time student age 19 or older does not lapse between terms?
- What should I do if I do not have my ID card yet?
- What do I do if my address changes, if I get married, divorced, have a child or adopt a child?
- How do I file a claim or appeal?
MySoundHealth Questions
- What is MySoundHealth?
- What information can I view with MySoundHealth?
- How do I get a User Name and Password?
Questions About LiveWell Programs
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- Sound Plan Group Health Options Summary Plan Description
- SoundPlus Plan Group Health Options Summary Plan Description
- LiveWell program summary
- LiveWell brochure for Group Health Options Sound Plan participants
- LiveWell brochure for Group Health Options SoundPlus Plan participants
- HRA brochure for Sound Plan participants
- HRA brochure for SoundPlus Plan participants
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Sound Health & Wellness Trust
(206) 282-4500 or (800) 225-7620
Call Mon – Fri, 9:00 a.m. to 5:00 p.m.Group Health Options, Inc.
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.Call for medical, prescription drug and vision claims
(888) 901-4636Call for Health Profile
(888) 901-4636Call for Lifestyle Coaching
(800) 816-3306Call for Condition Management
(800) 816-3306 – If you see a Group Health physician at a Group Health medical center
(888) 375-2006 or (888) 375-1940 (TTY) – If you see a Group Health contracted physician, community physician, or have not chosen one
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Group Health Consulting Nurse Helpline
(800) 297-6877
Call 24/7Washington Dental Service
(800) 554-1907 (WDS Preferred)
(800) 650-1583 (DeltaCare)
Call Mon – Fri, 8 a.m. to 5 p.m.LiveWell Health Reimbursement Arrangement
(888) 590-SHWT (7498)
Call Mon – Fri, 5:00 a.m. to 8:00 p.m.LiveWell Quit For Life®
1.866.QUIT.4.LIFE (866.784.8454)
Call 5:00 a.m. – 12:00 a.m.
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Need some inspiration? Read stories about how real participants are getting healthy.
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Sound news! Read the In Sound Health newsletter for information and tips for healthy living.
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Want to get involved? Find out what activities are going on in your community.
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