MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).


If you can’t find answers to your specific questions, call the Trust office at (206) 282-4500 or (800) 225-7620 or .
General Questions
- What do I do if my address changes, if I get married, divorced, have a child or adopt a child?
- How do I file a claim or appeal?
MySoundHealth Questions
- What is MySoundHealth?
- What information can I view with MySoundHealth?
- How do I get a User Name and Password?
Questions About LiveWell Programs
- Health Profile / Personal Health Assessment Questions
- HRA Questions
- Quit For Life® Questions
- Condition Management Questions
Questions About Weight Watchers®
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Sound Health & Wellness Trust
(206) 282-4500 or (800) 225-7620
Call Mon – Fri, 9:00 a.m. to 5:00 p.m.Group Health Options, Inc.
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.Call for medical, prescription drug and vision claims
(888) 901-4636Call for Health Profile
(888) 901-4636Call for Lifestyle Coaching
(800) 816-3306Call for Condition Management
(800) 816-3306
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Group Health Consulting Nurse Helpline
(800) 297-6877
Call 24/7Washington Dental Service
(800) 554-1907 (WDS Preferred)
(800) 650-1583 (DeltaCare)
Call Mon – Fri, 8 a.m. to 5 p.m.LiveWell Health Reimbursement Arrangement
(888) 590-SHWT (7498)
Call Mon – Fri, 5:00 a.m. to 8:00 p.m.LiveWell Quit For Life®
1.866.QUIT.4.LIFE (866.784.8454)
Call 5:00 a.m. – 12:00 a.m.
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