MySoundHealth gives you access to MyLiveWell, as well as your personal health benefits information, eligibility status, work history, claim history and pension information (if applicable).

Contact the Trust office about eligibility, weekly disability, dental schedule plan, life insurance and other questions.
Sound Health & Wellness Trust
201 Queen Anne Avenue N. #100, Seattle, WA 98109
Call (206) 282-4500 or (800) 225-7620
You may find the answers you’re looking for in our “Frequently Asked Questions”. Feel free to browse:
- General Questions
- Updating Address & Status
- Filing Claims & Appeals
- MySoundHealth Questions
- Health Profile Questions
- HRA Questions
- Quit For Life® Questions
- Condition Management Questions
- NutriSum Questions
Other important numbers
Group Health Options, Inc.
Call Mon – Fri, 8:00 a.m. to 5:00 p.m.
For medical, prescription drug and vision claims – (888) 901-4636
For Health Profile – (888) 901-4636
For Lifestyle Coaching – (800) 816-3306
For Condition Management –
- (800) 816-3306 – If you see a Group Health physician at a Group Health medical center
- (888) 375-2006 or (888) 375-1940 (TTY) – If you see a Group Health contracted physician,
community physician, or have not chosen one
Group Health web site
Group Health Consulting Nurse helpline
(800) 297-6877
Call 24/7
Washington Dental Service
(800) 554-1907 (WDS Preferred & Schedule Plan)
(800) 650-1583 (DeltaCare)
Call Mon – Fri, 8 a.m. to 5 p.m.
LiveWell Health Reimbursement Arrangement
(888) 590-SHWT (7498)
Call Mon – Fri, 5:00 a.m. to 8:00 p.m.
LiveWell Quit For Life®
1.866.QUIT.4.LIFE (866-784-8454)
Call 5:00 a.m. – 12:00 a.m.


