MySoundHealth for Group Health Options gives you access to your personal health benefits information, eligibility status, work history and pension information (if applicable). You can also access LiveWell NutriSum and your HRA information.


In this section of the website, you can learn more about the Group Health Options medical, dental, vision and mental health & substance abuse benefits. You can find out about your prescription plan and find a doctor covered by the plan.

Click on the links below to find out about your benefits:

The LiveWell program is also part of your medical benefits. This extensive health and wellness program was designed to help you live a healthier life, prevent illness and make informed decisions about your healthcare. It includes LiveWell Prevention @ 100% and LiveWell Health Reimbursement Arrangement (HRA) among other programs.

In the “Helpful Documents” box below, you’ll find benefit plan booklets called Summary Plan Descriptions that explain the details of your plan.

For a quick list of helpful phone numbers for your benefit and wellness questions, check out the “Numbers to Know” section on the bottom of this page.

      • Sound Health & Wellness Trust
        (206) 282-4500 or (800) 225-7620
        Call Mon – Fri, 9:00 a.m. to 5:00 p.m.

      • Group Health Options, Inc.
        Call Mon – Fri, 8:00 a.m. to 5:00 p.m.

      • Call for medical, prescription drug and vision claims
        (888) 901-4636

      • Call for Health Profile
        (888) 901-4636

      • Call for Lifestyle Coaching
        (800) 816-3306

      • Call for Condition Management
        (800) 816-3306 – If you see a Group Health physician at a Group Health medical center
        (888) 375-2006 or (888) 375-1940 (TTY) – If you see a Group Health contracted physician, community physician, or have not chosen one

      • Group Health Consulting Nurse Helpline
        (800) 297-6877
        Call 24/7

      • Washington Dental Service
        (800) 554-1907 (WDS Preferred)
        (800) 650-1583 (DeltaCare)
        Call Mon – Fri, 8 a.m. to 5 p.m.

      • LiveWell Health Reimbursement Arrangement
        (888) 590-SHWT (7498)
        Call Mon – Fri, 5:00 a.m. to 8:00 p.m.

      • LiveWell Quit For Life®
        1.866.QUIT.4.LIFE (866.784.8454)
        Call 5:00 a.m. – 12:00 a.m.


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Log In to MySoundHealth to go to LiveWell NutriSum

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